How about your experience of export?
We are professional on exporting more than 6 years
Do you work with supermarket?
Yes, we work with Lerry Melin, OBI and so on, so we are familiar with the processing
How do you guarantee your quality?
All of our products give 2 years guanratee, if there is problem, we will do compensation
Why your price is lower much than others?
Compare with Guangdong factory, we are with lower price because of our business mode: gather with home factory, much low cost on labor.
What is your market positioning?
Our position is:End customer can barely tell the difference between our products and high end brand
why your price is so high?
Compare with price-only factory: We bring you peace of mind.Once you accept the price, leave the rest to us.
How do you guarantee your shipment?
Our on-time delivery rate is 93% in last year and try to meet 96% this year.
what if thre is extreme exchange rate volatility during order execution?
If the rate fluctuaruon more than 5% and make you lost, we will cut the rest payment accordingly. If the make us lost, we will afford ourself.
what if the material fluctuate shaprly during order execution?
Once the order is confirmed, we will ensure that the order is completed.
what if there is after-sales problems?
We will help you solve the problem first, then we will find out the reason and give out solution to prevent it. Also we will give compensation accordingly.
How often do you lanuch new products?
We launch a new products on the end of every month.
Could you help us prucahse other products?
We are focus on the bathroom products, so we except the shower head and faucet, we can help you deal with bathroom accessories such as towel bar, floor drain, shelf, trash can and so on.
Can I transfer the money to you then you pay to other supplier?
Yes, we can help customer to deal with the transfer
Can I delivery the goods from other supplier to your factory? Then load together?
Yes, we always help customer to load from our warehouse
Will you will attend the fair to show your products?
If you need our service, we will go to your company directluy
Can you send your product to my warehouse in guangzhou?
Yes, chinese logistic is very fast
How long it takes you to provide the designing options for us?
For the color box, we can give within 3 days
What is your products standardization?
Our surface standard is pass NSS test 96 hours
How do you protect your products?
All of our carton is with 5-ply corrugated
How many years have your company in this line?
We are in shower products more than 20 years from our parents, but our team start from 6 years ago. So we are yound and full of engery.
Which certificate do you have for your products?
We have ROHS, CE, ACS, if you need specail requirement, please just let us know, we could send products to lab for testing.
How many staffs do you have in your factory?
We are specail factory, you can call us home factory group. So there is about 140 works in the total 30 factories.
Do you have any agent in our country?
We are sorry but we didn't develop our own brand yet
How far is your factory from the city hotel?
There is a lot of hotel around us within 20 mins
How far is your factory from the airport?
1 hour to Ningbo port, 2 hours to Hangzhou and Shanghai port.
How long it will take from guangzhou to your factory?
Total about 3 hours:2 hours by air and 1 hours by car.
Where is your factory located?
We are in Cixi, center of shower products
Do you have detailed and professional installation manual?
Yes, we could suppluy installation manual and video
If OEM is acceptable?
We always do OEM for our customer
Do you provide sample? Free or charge?
We supply free samples, and free transporation fee for our old customer
What is your term of payment?
30% deposit and 70% at sight copy of BL
What is your MOQ?
For our regualr color, our MOQ is 200pcs, but for specail one we need 500pcs.
Are you a trading company or a manufacturer?
We are specail trade company, not the one only provide the regular products.
How long is your delivery time?
For the fisrt order, we need more time about 30 days; For regular order, it need about 20 days.
How many production lines in your factory?
We have total 80 lines and could load 20 container per month.
